Greece is moving to require human oversight for critical decisions made by AI and digital labor platforms, including the suspension or termination of a worker’s account, under a bill presented to the cabinet on Monday.
Labor and Social Security Minister of Greece Niki Kerameos presented a major bill to regulate AI in employment. Niki Kerameos introduced the comprehensive legislation during a cabinet session and a subsequent press conference in Athens. The landmark bill introduces protections for digital platform workers and delivery couriers.
Furthermore, the state architecture formally integrates European Union Directive 2024/2831 into Greek domestic law.
Enforcing human oversight on algorithmic decision-making
The legislative text that Niki Kerameos provided builds two distinct regulatory pillars to govern modern workplace technologies.
The first pillar introduces strict transparency mandates for artificial intelligence and automated algorithms in business. The new rules enforce mandatory human oversight for all major management decisions affecting employment status. Under the proposal, platforms would no longer be able to terminate contracts or cut shifts using automated software alone.
Additionally, companies must explicitly inform workers about the exact criteria that internal computer systems use. This mechanism is supposed to shield employees from arbitrary computer-generated evaluations while heavily safeguarding personal data.
Establishing fair employment status for Gig workers
The second structural pillar of the government proposal focuses exclusively on improving conditions for digital platform gig workers.
The framework is supposed to establish concrete legal criteria to determine the correct employment status of platform operators. This system helps identify whether workers qualify as independent contractors or regular salaried employees. The policy aims to block companies from misclassifying staff to evade mandatory social security contributions.
When a platform worker may count as an employee
The proposal would preserve both employee and independent-contractor arrangements. It would create a rebuttable presumption of employment, however, when the facts show that a platform directs and controls the work. The platform could challenge that presumption with evidence.
This distinction has repeatedly driven disputes in Greece. In 2021, [Efood faced a backlash over worker classification](https://greekreporter.com/2021/09/17/greek-delivery-giant-efood-faces-major-backlash-over-workers-rights/) and [drivers protested in Athens](https://greekreporter.com/2021/09/22/efood-delivery-workers-stage-protest-in-athens/) after workers were told to become freelancers or risk losing their jobs. More recently, [delivery workers staged a strike over safety and conditions](https://greekreporter.com/2026/07/19/greece-delivery-workers-strike/).
The sector’s reach extends beyond the riders themselves. Greek [restaurants have also challenged steep platform commissions](https://greekreporter.com/2021/10/20/greek-restaurants-delivery-platforms/), while the government has imposed [restrictions on delivery work during dangerous heat](https://greekreporter.com/2023/07/26/greece-prohibits-outdoor-work-and-delivery-services-heatwave-hours/).
The minister of Labor and Social Security Niki Kerameos included feedback from major national social partners and industry representatives before finalizing the bill.
